Key Element Guide ITIL Service Strategy

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$19.57 - $23.76
UPC:
9780113313600
Maximum Purchase:
2 units
Binding:
Paperback
Publication Date:
8/1/2012
Author:
Tso
Language:
english
Edition:
2

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Product Overview

The 'Key Element Guide Service Strategy' provides a handy reference to the content contained within the core 'ITIL Service Strategy' guidance and summarises its key elements.

Service Strategy is a view of ITIL that aligns business and IT so that each brings out the best in the other. It ensures that every stage of the Service Lifecycle stays focused on the business case and relates to all the companion process elements that follow.

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