Product Overview
If you're a supervisor, your staff's productivity and morale depend on how you manage your most difficult employees. Supervising Difficult Employees will show you how to recognize the difficult behaviors of four distinct personality types and work effectively with each. Hal Wood's 30-year management career includes experience in the fields of health care, international trade, construction, real estate development, and human resources. He currently has his own consulting firm, Advisory Management Services, in Kansas City, Missouri.