Product Overview
***Includes Practice Test Questions***
Get the test prep help you need to be successful on the CMQ/OE test.
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam is extremely challenging and thorough test preparation is essential for success. CMQ/OE Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the CMQ/OE exam.
Not only does it provide a comprehensive guide to the CMQ/OE exam as a whole, it also provides practice test questions as well as detailed explanations of each answer.
CMQ/OE Exam Secrets Study Guide includes:
- A thorough overview of the Certified Manager of Quality/Organizational Excellence Exam
- A complete breakdown of leadership concepts
- A detailed study of strategic plan development and deployment
- An examination of management elements and methods
- An in-depth look at quality management tools
- An analysis of customer-focused organizations
- A full guide to supply chain management
- An extensive overview of training and development
- Comprehensive practice questions with detailed answer explanations
The Leadership section covers:
- Organizational structure
- Organizational culture
- Manager responsibilities
- Conflict
- Team charter
- Strategic plan
- Strategic planning model
- SWOT analysis
- Five competitive forces
- Legal and regulatory factors
- Principles of management
- Management styles
- Hiring new employees
- Performance evaluations
- Quality department functions
- Total quality management
- Budgets types
- Communication
- Quality planning
- Benchmarking
- Employee surveys
- Employee training
- Gathering customer feedback
- Customer retention
- Conflict resolution
- Evaluating a supplier's manufacturing process
- Supplier performance metrics
- Supplier quality audits
- Supplier certification process
- Strategic alliances
- Training plans
- Environmental factors
- Training resources
- Principles of learning
- Classical training tools
Any test prep guide is only as good as its practice questions and answers, and that's another area where our guide stands out. Our test designers have provided scores of test questions that will prepare you for what to expect on the actual CMQ/OE exam. Each answer is explained in depth, in order to make the principles and reasoning behind it crystal clear.