Product Overview
Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line
A Doody's Core Title for 2017!
This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costsoften in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma.
Coverage includes:
Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs
Patient flow and quality
Clinical staff
Order and claims accuracy
Billing and collection
Defect and medical error reduction
Excel power tools for Lean Six Sigma
Data mining and analysis
Process flow charts and control charts
Laser-focused process innovation
Statistical tools for Lean Six Sigma
Planning and implementation
